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How We Can Help You

Free Technical Knowledge Centre

Here you will find a range of best practice guides, videos and step by step tutorials on all things to do with Rugged LCD Display technology.

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An investment in knowledge always pays the best interest

We are updating this daily, but if you are looking for assistance and can’t find the answer here, please contact us or call our experts on 01782 567 979

Case Studies & Video Testimonials

Here you will find a wide range of customer case studies that are designed to give you application and product insights when thinking of choosing a Rugged LCD Display solution.

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Let us help you, like we have helped others before you.

This is what we believe and so we want to share our display and application experience with you.

Custom Design & Installation

With over 30 years of Rugged LCD display engineering insights, we can help you design and install a custom Rugged LCD display solution that will specifically suit your application and environment.

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We have over 30 years of LCD display engineering know-how, and a practical understanding of most applications and environments.

From ground up custom solutions, to a simple colour change, we have the solution for you.

Our team can help you every step of the way from design, site survey, installation and training.

Product Catalogue

This product catalogue defines the best Rugged LCD Display solutions by market sector and also by display type, so that you can quickly find what you are looking for.

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If you can’t find it…. Let us make it for you!

From our product catalogue, you can request a quotation, download a datasheet, compare products and ask our team questions.

Rugged & Industrial LCD Display Customer Case Studies

Our Services

Focus On You

We take the time to understand your application and environment to ensure that we provide the best display advice possible.

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We take into consideration the factors that you say are most important to you, such as specification, timescale and budget, in order to ensure that we deliver a solution that exceeds your expectations.

Throughout this process you will be taken care of by your personal ‘Account Manager’ who will keep you fully informed and who is on hand to support you at any time.

UK Repair, Service and Support Centre

We support, service and repair all of our Rugged LCD Monitors, Touchscreen Panel PC’s and Professional LCD Displays at our European Service Centre in Newcastle-under-Lyme, Staffordshire.

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We provide comprehensive free telephone technical support. More complex issues that require our testing and repair service can be reported and returned to our UK service centre.

Within 48 hours our technical team will have tested and diagnosed any issues.

48 Hour Diagnosis – Fast response when you need it !

UK technical support centre offering “Free Technical Telephone Support” for Life

 

Lifetime Technical Support

We understand how much our customers value peace of mind, so we offer ‘Free Lifetime Technical Telephone Support’

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That’s right… any problems, just call our support team and we will be happy to help you. We are here to answer the simple things or to investigate complex issues relating to your Rugged LCD Display solution.

You will also find a diverse range of free support information on this website designed to help you. So whatever the situation, we have it covered.

The Ultimate Warranty

We believe in “Peace of Mind” and we know that you do too.

With this philosophy in mind, we have created a range of warranty options to suit all needs; from 1 to 4 years, return to base and onsite.

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Whatever your needs or demands of the application, we can support you!

Even when outside of the warranty period, our advice remains free for life and we also have some low cost options to review and service damaged or faulty monitors.

We offer a wide range of warranty and support packages for your Rugged LCD Display to ensure complete “Peace of Mind” having the knowledge that you have made the right display choice

Quality display solutions that specifically met the needs of our application and were delivered on time and within budget.

Turnaround time is excellent! Excellent service from the initial telephone call through to delivery! Service is first class!

Prompt and quick service. Yes we would (and have) recommended Flatvision to other companies. Everything we have asked for, you have always come up with the goods.

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